We do our best to ensure every job is completed to the best of our ability in accordance with our terms and conditions.
Please note that all claims must be submitted within 5 business days of confirmed order delivery date due to the limitations of working with embellished wholesale goods, return policies, and third party shipping. After 5 business days, any orders with errors or misprinted items will be ineligible for any refunds or returns. Orders over 3000+ units are allowed a 10 business day grace period for claim submission.
If you would like to submit a claim, please complete the entire form below and be sure to hit submit. A verification email of your claim will be automatically emailed to you, and an Emulsion Claims Representative will get back to you within 1-3 business days.