T Shirt Printing | Frequently Asked Questions
How long will it take to receive my custom t-shirts?
Typical turnaround time is 10-14 business days from the time final artwork and payment has been received, if not sooner.
Do you offer rush t shirt printing?
Yes, rush orders are available. Click Here to see our rush order fees.
Can I supply my own t-shirts & garments?
Yes, but on the rare occasion that something were to misprint we cannot compensate you for the garment cost, only the printing fee.
Where are you located?
Our newly expanded production facility and t shirt printing is located in Stonington, CT. Our t-shirt design and client management is still maintained in Boston, MA by appointment only.
What type of file should my artwork be?
For optimal results files should be a vectored .pdf, .ai, or .eps. Otherwise, we can work with full sized resolution (300dpi) rasterized images as well. For more information on t shirt printing artwork requirements Click Here!
Can I come by the shop?
Due to the Coronavirus pandemic, we are no longer offering walk-in services. For all orders or questions feel free to give us a call or send us a free quote.
Can I get a sample first?
Every invoice comes with a free digital mockup for proofing. Due to the lengthy prep time and high cost associated with t shirt printing, physical sample prints for orders of fewer than 500 units are not typically offered.
What types of shirts do you have?
We have wholesale relationships with pretty much everyone including American Apparel, Alternative Apparel, Gildan, Next Level, Anvil, and so on. It would be impossible to show every product on our website, so If there’s something you’d like that you don’t see – don’t hesitate to ask!
Can I mix/match different garments and colors in my order?
You may mix/match up to 3 different garment styles and/or colors for every 50 units ordered.
Which garment should I use?
There are a lot of factors that come into play when choosing the right garment for t shirt printing, including cost, colors, quality, etc. Let us share our expertise in guiding you to the best option!
What forms of payment do you accept?
We accept Visa, Mastercard, Amex, Paypal, Cash, Check. All orders must be paid in full before an order ships.
What are setup fees?
In order to make a screen when screen printing, it requires a lot of supplies including vellum, emulsion, toner, & more. Once any image is made into a screen, we keep these supplies on hand for future use. All screen printers work this way, some just factor the cost into each shirt, which we don’t like to do.
Are there setup fees on reprints?
No, as long as the image size & placement remain the same, there are no setup fees on reorders of 24+ units.
Who wants to print my T-Shirts?